Key Details:

Location: Dublin, Sligo or Cork

Contract: Temporary, Specified Purpose Contract. Full-time. The specific purpose is to cover a career break, approx duration 2 years.

Salary: €58,528 – €83,697 (starting at the first point of the scale)

Closing date: Wednesday, 28 October 2026 at 3pm

Application Form: Failte Ireland_Officer Investment Services_Temp_Application Form.docx

Job Purpose: 

Fáilte Ireland invites applications for the position of Officer, Investment Services to help lead the organisation in the design and delivery of a comprehensive and diverse portfolio of investment grant schemes ensuring funding to tourism businesses is allocated for best tourism impact in order to drive growth in the tourism economy.   

This is an exciting opportunity to join a new, dynamic and innovative division responsible for directing Fáilte Ireland’s investment priorities and working across the organisation to realise change and impact. Reporting to the Manager, Investment Services, the successful candidate will have demonstrable experience in investment grant scheme design, execution and delivery.  

They will: 

• Be able to operationalise investment grant services, adept in the delivering grant schemes and the development of process and procedural documenting and reporting.
• Have a strong commercial acumen with the ability to objectively assess the commercial value and delivery of grant applications and projects.  
• Be highly organised and agile and show good judgement, attention to quality outcomes and critical thinking skills.
• Assess and evaluate investment grant applications developing robust recommendations for considerations and decision.

Job Description/ Key Areas of Responsability: 

The Investment Services Officer will be responsible for working with management and colleagues to effectively and efficiently deliver investment grant schemes to tourism businesses in line with organisational polices, while ensuring robust governance, impactful analysis and reporting. 

Investment Scheme Operations  

• Scheme design and maintenance including guidelines, application forms, operational procedures and supporting documentation. 
• Undertake assessment and evaluation processes through information gathering, validation and analysis. 
• Support scheme governance, scheme pipeline management and change management 
• Prepare recommendation reports, briefings and presentations for management and relevant internal and external stakeholders.  
• Support scheme launch and communications/content development activities 
• Actively engage in continuous improvement, reflection and learning initiatives. 
• Develop and share insights through appropriate report formats to inform better business decisions shape future investment decision.
• Collaborating with and effectively communicating with colleagues, service users and stakeholders to identify and drive opportunities, efficiencies and solutions to deliver better outcomes.    
• Be solutions focused, creative and curious, and work to ensure the organisation has the most customer-centric, easy and resource efficient services possible. 
• Ability to manage a portfolio of schemes at the same time 
• Carry out quality control activities 

Stakeholder Management and Collaboration   

• Engage and consult with internal business owners to capture business requirements as part of the initial scheme briefing, gathering insights as required. 
• Work collaboratively and communicate well with colleagues across the Investment Services Division to ensure seamless service delivery. 
• Build and maintain positive working relationships with internal and external stakeholders. 
• Contribute to cross-functional projects and organisational priorities. 

 Resource Management  

• Plan, organise and deliver assigned work activities to agreed timelines, quality standards and priorities and seeking guidance or escalation where required. 
• Assume line-management responsibility as required 
• Be flexible and open to evolving the role as the new team embeds and ways of working mature 
• Support effective use of resources by following agreed processes, maintaining accurate records and contributing to continuous improvement and learning in day-to-day delivery. 

Governance & Reporting  

• Comply with all relevant organisational policies, procedures and governance requirements in the delivery of assigned work, escalating issues appropriately. 
• Monitor progress against assigned tasks, plans and timelines, highlighting risks, issues or delays to the relevant manager in a timely manner. 
• Prepare accurate updates, information, reports or analysis as required to support decision-making, planning and delivery within the area. 
• Ensure assigned programme, project or operational activity is delivered in line with Fáilte Ireland policy, public sector obligations and delegated authority. 

Corporate Responsibility    

• Build effective working relationships with colleagues, stakeholders and partners, communicating clearly and constructively to support collaborative delivery. 
• Model Fáilte Ireland’s corporate values, contribute positively to team and organisational culture, support change and improvement initiatives, and carry out any other duties as may be assigned from time to time. 

Carry out other responsibilities as required and participate as a full member of the Investment Services team by supporting different work projects from time to time.

Person Specification:

The successful candidate will have:

• Strong experience in the delivery of investment grant schemes. Have strong commercial acumen with good financial management skills and the ability to assess business plans, proposals and grant applications 
• Demonstrate a client-focused approach, sound judgement and the ability and flexibility to work across multiple priorities. 
• Strong interpersonal and written communication skills, proficient at producing scheme documentation in a way that is easy for clients to understand and experience in both developing and delivering impactful presentations.

Essential Criteria:

In order to be eligible to apply for this role you must have / demonstrate in your application form the following:

• Three years’ relevant experience in the design and delivery of investment grant schemes.
• Strong analytical, commercial and problem-solving skills, including demonstrable experience in gathering, validating and interpreting information to support assessment, reporting and decision-making. 
• Proficiency in Microsoft Office, particularly Excel, Word, Teams and PowerPoint. 
• Experience in writing procedure & briefing documentation, interpreting complex/technical information to produce content/documents that can be easily understood by clients.  
• A professional qualification (min level 6 under the QQI framework) in a related discipline. 

Desirable Requirements:

• Experience using grant scheme management systems 
• Familiarity with the legislative and policy environment in which public sector investment grant schemes operate including public-sector governance, State Aid, procurement or public-spending requirements. 
• Service design skills, skills in co-creation techniques and experience documenting, reviewing or improving end-to-end business processes, workflows or service-user journeys. 
• Experience using process/co-creation and collaboration tools (e.g., Miro, Mural, etc) 
• External service provider contract management experience 
• People management experience  

Key Competencies

• Managing Relationships
• Communicating Effectively
• Commercial Awareness 
• Leverages Technology

Office Location and Blended Working:

We do not ask for addresses as part of the application process, however it is the responsibility of the candidate to acknowledge the base location of the role. The successful candidate must regularly work from and attend the base office location of the role.

Please note: Remote working from outside the State is not permitted other than in exceptional circumstances. As this role is within the Irish public service, the post-holder must carry out a minimum of 80% of their working time within the State (Republic of Ireland). Candidates who reside in Northern Ireland must be able to meet this requirement.

• This role requires travel, with attendance at a number of national and regional locations / sites on an annual basis.
•  The flexibility to travel domestically, and on occasion internationally, is an element of this role.

Selection Process:  

Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process.

Interview Attendance Requirement:  

Candidates must be available to attend an in-person interview at the location and date specified by Fáilte Ireland. Please note that the location of the interview may vary from the base location of the role.

Salary and Benefits

€58,528 – €83,697*.

*This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role.

The Annual Leave allowance for this post is 27 days.

Further details on the benefits on offer can be found in the Why Work with Fáilte Ireland? | Fáilte Ireland · Failte Ireland

How to Apply

Conscia will be managing all aspects of the recruitment process on behalf of Fáilte Ireland

On this page, you can click on and download the Application form below:

Failte Ireland_Officer Investment Services_Temp_Application Form.docx

Applications for this role are ONLY accepted on submission of a completed Application Form, available to download directly above.

You can also submit your completed Application Form by clicking "Apply for Job". Please note that CVs and Cover Letters should not be submitted. No enquiries or canvassing may be made to Fáilte Ireland.

The closing date for receipt of completed applications is Wednesday, 28th October 2026 at 3pm(Irish time). Applications will not be accepted after this deadline. Late applications will be ineligible for consideration. Therefore, it is your responsibility to ensure that you have allowed sufficient time for transmission of your application.

An acknowledgment email will be issued in respect of all applications received (this email will acknowledge receipt and it will not confirm eligibility or otherwise).

If an applicant does not receive an acknowledgement email within two working days of the date of submission, the applicant should contact failte@consciatalent.com to ensure the application has been received.