Case Study >
Gambling Regulatory Authority of Ireland (GRAI)
Gambling Regulatory Authority of Ireland (GRAI)
The Challenge
As a newly established regulator, GRAI faced the complex challenge of building an organisation while simultaneously developing its regulatory functions, governance structures, operational processes, and workforce capability.
Recruitment requirements ranged from senior executive leadership appointments and specialist regulatory professionals to high-volume administrative and licensing campaigns. Many roles required niche expertise in compliance, enforcement, licensing, anti-money laundering (AML), governance, data analytics, consumer protection, and public sector regulation.
In parallel, all recruitment activity needed to meet the highest standards of transparency, governance, data protection, equality legislation, and public sector accountability.
Fill Rate
Days Average Time to Hire
Employees Onboarded
Our Solution
Conscia designed and delivered a fully managed recruitment service, acting as an extension of GRAI's internal talent function.
Our support included:
• Workforce planning and organisational scaling support
• Executive search and market mapping
• Job description and competency framework development
• Bilingual advertising campaigns
• Targeted talent attraction and direct sourcing
• Application management and eligibility screening
• Structured shortlisting and assessment methodologies
• Interview management, panel coordination, and note-taking services
• Candidate communications and onboarding support
• GDPR-compliant recruitment administration and reporting
• CPSA-aligned recruitment processes and audit-ready documentation
For high-volume recruitment campaigns, Conscia developed structured assessment matrices and evidence-based scoring methodologies, enabling rapid and transparent processing of large applicant volumes while maintaining fairness, consistency, and quality.
Recruitment Impact
Conscia has successfully delivered recruitment campaigns across executive leadership, regulatory operations, licensing, compliance, finance, human resources, governance, and corporate services functions.
- Director & Assistant Director Appointments (16 appointments)
- Regulatory, Licensing & Specialist Management Roles (18 appointments)
- Corporate Services, HR & Business Support Roles (11 appointments)
- Administrative & Operational Recruitment Campaigns (15+ appointments and panel
Result
- 60+ appointments and panel placements delivered
- Recruitment support provided from organisational launch through rapid expansion
- Successful delivery of both executive search and high-volume recruitment campaigns
- CPSA-compliant recruitment processes with full audit trail and governance controls
- Specialist sourcing across compliance, enforcement, AML, licensing, governance, HR, finance, communications, and regulatory functions
- Dedicated ATS, reporting dashboards, and weekly stakeholder engagement supporting workforce growth at scale
The Outcome
Conscia has played a central role in supporting the establishment and growth of one of Ireland's newest national regulators. Through a combination of executive search, specialist recruitment, high-volume campaign delivery, and public sector governance expertise, we have helped GRAI build the leadership teams, regulatory capability, and operational infrastructure required to fulfil its statutory mandate.
Our partnership demonstrates our ability to support public bodies during periods of rapid organisational growth while maintaining the highest standards of transparency, compliance, and recruitment excellence.
Why Partner With Us
At Conscia Talent, we’re redefining recruitment—cutting through the noise to deliver results where others fall short. We work alongside you every step of the way, with a straightforward, no-nonsense approach built on trust, transparency, and commitment.
With a 98% fill rate at a fraction of the cost, our results speak for themselves. Partner with us to experience a smarter, more effective way to hire.
