Role and Purpose
- Manage the day-to-day tasks associated with the Business Continuity Program (Non -IT)
- Support the periodic procurement process for a new Risk Management System
- Oversee the enhancement program of physical security in Dublin bus
- Oversee the delivery of required enhancements to and the operation of the Risk Management Framework
- Comply with all relevant Data Protection legislation
- Comply with all Quality, Environmental, Energy, Sustainability, Health and Safety policies and procedures
- Comply with Grievance Procedures, Dignity and Respect Policy, Disciplinary Procedures, and all other Dublin Bus policies
- Foster good relationships with employees and relevant personnel in own area of responsibility, with Trade Unions, other departments of Dublin Bus and CIÉ Group of Companies and with relevant external agencies and stakeholders
Working relationships with:
- Dublin Bus Management and Executive Team
- National Transport Authority (NTA)
- Department of Transport (DOT)
- Other external stakeholders and agencies
- CIÉ Group of Companies
- All Dublin Bus Departments
Summary Areas of Responsibility
Business Continuity and Risk Management
- Schedule, coordinate and prepare; testing, delivery and maintenance of appropriate business continuity plans and related projects Companywide
- Lead the development, operation and embedding of the Risk Management Framework Administrator of the Risk Management system,
- Prepare and deliver comprehensive Senior Leader risk management training
- Be the primary point of contact for all Operational Risk Management related matters and incidents
- Assist the Director of Risk manage departmental projects by ensuring deadlines are met and resources are allocated efficiently including communication with Departmental Risk Champions
- Assist with project delivery, ensuring deadlines and deliverables are met providing regular progress updates.
- Support in the preparation of reports, presentations, performance summaries for Executive Team meetings, business cases, proposals etc
- Provide research and insights on emerging risk issues for strategic decision-making, ensuring the Director has relevant information.
- Coordinate and follow up on customer and stakeholder communications, department projects, ensuring responses are timely and appropriate when related to security
- Lead the preparation of and participation in Crisis Management scenarios
Security
- Oversee projects involving physical security in Dublin bus
- Lead the governance around the oversight of 3rd party security contractors
People Management
· Develop a positive and inclusive working environment where all employees are treated with dignity and respect and where differences are respected, accommodated and valued.
General
- Prepare and organise documentation, reports, and materials required for Board reporting
- Schedule, coordinate, and prepare for internal and external meetings, conferences, and training events, ensuring all details are handled efficiently.
- Other duties applicable to position, as decided by management
Competencies
The following competencies represent the set of knowledge, skills and abilities required for the position.
Strategic Agility: The ability to readily adapt the strategic direction of the business to capitalise on emerging opportunities. This means creating not just new product / services, but also new ways of working and service delivery.
· Use strategic planning methodologies to develop a strategic plan using all relevant data available to ensure alignment
· Keeps up-to-date with changing regulation and understands the potential impact for Dublin Bus
· Actively engages and inspires others in the strategic planning process creating a shared sense of purpose for delivering the strategy
Creative Problem Solving: The ability to generate innovative solutions to business challenges
· Methodically examines all the data to accurately diagnose the issue and considers a range of possible solutions.
· Makes suggestions on how to improve things at work, questioning currently accepted ways of doing things and taking action before being
asked. Starts with a yes rather than a no
· Views change as a natural progression and is prepared to 'have a go' at trying new ways of doing things to deliver improved performance.
· Ensures that all decision making is based on accurate data
Leadership: The ability to ethically lead the business, living the values of trust and respect
· Takes personal responsibility for delivering positive outcomes for Dublin Bus
· Sets high standards with clear objectives and measures
· Builds a coalition amongst managers to achieve implementation of strategy
Stakeholder Engagement: Developing appropriate influencing strategies to effectively build relationships with stakeholders
· Negotiates and influences high profile matters internally and externally on behalf of the organization
· Demonstrates a broad range of influencing approaches which are appropriate for a given situation
· Negotiates from a position of strong professional credibility to achieve successful outcomes for Dublin Bus while preserving stakeholder relationships
Other Requirements
· Relevant experience and / or third level qualification is desirable
· 3+ years’ experience with Business Continuity Planning
· 5+ years’ experience in Operational Risk Management
· Project Management experience
· Excellent verbal and written communication skills
· Ability to work successfully in both individual and team settings
· Ability to think like a hacker in order to stay ahead of threats
