Download GRAI Candidate Booklet Assistant Director of Applications Here.docx
Download GRAI Application Form Assistant Director of Applications here.docx
The Gambling Regulatory Authority of Ireland (GRAI) is a new statutory body that is responsible for the licensing and regulation of gambling, gaming, betting and certain lottery activities.
Our role is to make sure gambling activities are well-regulated and fair.
The Role - Overview
Assistant Director of Applications (Assistant Principal Officer - Standard Scale) will assume a critical leadership role in shaping and executing the GRAI’s line of business application delivery strategy and roadmap. With a strategic focus on registration, Gambling Exclusion Registers, Case Management Systems and a range of other business critical initiatives, this role will drive the innovation and optimisation of IT applications to deliver maximum business value across the GRAI.
Key responsibilities include identifying opportunities for business simplification and user experience enhancement through IT systems, crafting multiyear application delivery plans, and rationalising IT applications to streamline operations and reduce costs.
The role includes responsibility for Business As Usual (BAU) support streams.
Additionally, the role involves developing and fostering strategic partnerships with key partners and vendors and leading the implementation of SalesForce and digital technologies within the GRAI.
As a key member of the IT leadership team, the Assistant Director of Applications represents the GRAI application delivery streams in steering committees and ensures alignment with strategic objectives.
Essential Criteria
To be eligible to apply for this role you must have/demonstrate in your application form that you meet the following essential criteria:
• A third level qualification (equivalent to NFQ Level 8) in a relevant discipline (such as Data and Data Analytics, Computer Science, Business Information Systems, Information Technology or similar)
• A proven track record in developing and executing IT strategies that drive business transformation and innovation
• Expertise in successfully implementing solutions within the Regulatory or similar sector, preferably within the Public Sector
• Expertise in delivering SaaS based line of business systems in a public cloud environment.
• Have delivered cloud line of business systems to a “configure not code” paradigm
• At least 5 years’ experience working in a relevant IT discipline with 3 years of leadership experience, adept at leading cross-functional teams and driving enterprise-wide initiatives, influencing effectively across all levels
• Exceptional commercial management skills, with a demonstrated ability to negotiate high-value contracts, develop IT investment proposals, and deliver significant bottom-line business value through strategic IT investments
• A proven track record of effectively leveraging digital solutions such as CRM, SAAS and AI to drive operational efficiencies, enhance decision-making processes, and deliver significant business value
• Experience collaborating with third-party service providers, demonstrating the ability to effectively manage vendor relationships and maximize value from external partnerships
• Experience in staff management, where influencing, developing, and motivating people are critical to achieving organizational objectives
• Familiar with modern development methodologies such as Agile, Wagile and Scrum
• Experience with modern DevOps systems
• Skilled in managing complex UAT cycles and relevant tools to support same
Desirable Criteria
• Experience in delivering the Salesforce stack of functional products including Experience Cloud and Lightning Web Component (LWC)
o Particularly Public Service Solutions (PSS) Service Cloud Enterprise Edition
o Licence, Permits and Inspection (LPI) modules
o Salesforce development and reporting tools
o Mulesoft AnyPoint Platform
o AWS DynamoDB
• Experience in implementing systems with real time API integrations at scale
• Deep expertise in the delivery of line of business systems in the Regulatory sector is an advantage
• Strong analytical and problem-solving abilities, enabling effective decision-making and resolution of complex challenges in high-pressure environments
• Excellent written, oral, and interpersonal communication skills, facilitating effective collaboration and information exchange across diverse stakeholders
• Skilled in presenting ideas in a business-friendly and user-friendly language, fostering understanding and alignment among stakeholders
• Highly self-motivated and directed, with a demonstrated ability to motivate and develop teams to achieve objectives effectively
• Proficient in influencing others and driving alignment towards common goals, with the ability to communicate complex technical topics in a clear and digestible manner to senior stakeholders
• Possesses a high level of energy and a clear passion for the role, driving enthusiasm and commitment to driving success within the organization
How to Apply
Conscia will be managing all aspects of the recruitment process on behalf of the Gambling Regulatory Authority of Ireland. Applications should be made online through https://consciatalent.com/grai and by attaching a completed application form, downloadable at the link above.
Your application must be submitted on the https://consciatalent.com/grai website not later than 3pm (Irish time) on Monday 1 September 2025.
If you do not receive an acknowledgement of receipt of your application within 24 hours of applying, please email: grai@consciatalent.com
